This privacy policy explains how Capture Essence handles personal data when you visit the website, send an inquiry, or arrange small event photography services in Hong Kong. It covers the information we collect, why we use it, when we share it, and the choices available to you.
We may collect your name, email address, phone number if you provide it, your inquiry message, shoot requirements, and preferred date and session details. We also process server request metadata and browser and device information needed to keep the site working and secure.
We receive data when you submit an inquiry, ask about event coverage, or share planning details for a session. Some technical data is generated automatically when you visit the site or use our forms.
The cookies we confirm are limited to essential site operation and privacy preference storage. We do not confirm analytics or marketing cookies for this site.
We use only essential cookies for site operation and cookies that remember privacy preferences. If you block cookies in your browser, some parts of the site may not function as intended.
We use your information to respond to inquiries, review event dates and session details, prepare coverage plans and quotes, confirm booking and access arrangements, deliver private gallery access, maintain website security, and support technical operation of the site.
If we work with external partners for hosting, communications, or technical support, they are expected to use the data only for the services they provide to us and to keep it confidential where appropriate.
We may share personal data with service providers that support website operation, message handling, security, or technical delivery. We may also disclose information if required by law, to respond to a lawful request, or to protect our rights, users, or systems.
You may ask for access to your personal data, correction of inaccurate details, or deletion where we are not required to keep the information. You may also object to or limit certain processing where that right applies.
To make a privacy request, use the contact details in this policy and describe what you want us to review. We will assess the request and respond within a reasonable period under applicable law.
Inquiry records, booking details, and related correspondence are kept for the period needed to manage the request, complete the service, and handle follow-up matters. Technical logs are kept for a shorter period unless they are needed for security, troubleshooting, or legal reasons.
If we make a material change, we will update the policy on this page and use a suitable notice if the change affects how we handle personal data. The version in force is the one posted most recently.
